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  • Overview

    Course Duration: 18 hours 36 minutes

    This Cisco 210-060 CICD: Implementing Cisco Collaboration Devices *ON-DEMAND* Course includes:

    • EXPERT INSTRUCTOR-LED TRAINING: Finest instructors in the IT industry with a minimum of 15 years, real-world experience and are subject matter experts in their fields
    • VISUAL DEMONSTRATIONS & MULTIMEDIA PRESENTATIONS: Instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor.
    • QUIZZES & EXAM SIMULATORS: Custom practice exams prepare you more effectively than the traditional exam preps on the market. Practice quizzes after each module ensures confidence on the topic before proceeding.
    • SOCIAL LEARNING & NETWORKING: World class Learning Management System (LMS) which allows you to interact and collaborate with other students, form study groups, engage in discussions, rate different courses and stay up to date with all the latest industry knowledge.
    • FLASH CARDS & EDUCATIONAL GAMES: Every Student learns differently. That is why we provide Flash Cards and Education Games throughout our courses. Allowing students to train in ways that keep them engaged and focused.

    Choose the On-Demand Package that best fits your learning and certification needs:

    Basic PackageStandard PackagePremium Package
    • 12 months access to training video
    • 12 months access to exercises
    • 12 months access to exam simulators and games
    • Email Help Desk Support (48 hour or less response time)
    • *Does not include Digital Courseware
    • Includes Digital Courseware
    • 12 months access to training video
    • 12 months access to hands-on labs
    • 12 months access to exercises
    • 12 months access to exam simulators and games
    • Email Help Desk Support (48 hour or less response time)
    • Standard Package plus:
    • Certification Prep:
      • 12 months access to additional online test prep/exam simulation
      • Official Exam voucher
    • 3 hours of Instructor Time:
      • One on one live instructor time geared towards your specific needs
      • Scheduled in 1-hour increments
    $595 $795 $1295

    Description

    This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day to day administration of a Cisco UC solution, and shows candidates step by step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.

    • Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types
    • Provide an overview interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
    • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
    • Describe telephony features supported in CUCM  and CUCME
    • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features
    • Describe how to maintain a Cisco Collaboration Solution

    Module 1 Introducing Cisco Collaboration Architecture

    • 1.1 Course Introduction
    • 1.2 Introducing Cisco Collaboration Architecture Part 1„
    • 1.3 Introducing Cisco Collaboration Architecture Part 2
    • 1.4 Small To MidSize Business Part 1
    • 1.5 Small To MidSize Business Part 2
    • 1.6 Small To MidSize Business Part 3
    • 1.7 Cisco Unified Communications Manager Part 1
    • 1.8 Cisco Unified Communications Manager Part 2
    • 1.9 Cisco Unified Communications Manager Part 3
    • 1.10 Cisco Unified Connection
    • 1.11 Lab Introduction

    Module 2 Telephony And Call Routing

    • 2.1 Telephony 101 Part 1
    • 2.2 Telephony 101 Part 2
    • 2.3 Telephony 101 Part 3
    • 2.4 Telephony 101 Part 4
    • 2.5 Telephony 101 Part 5
    • 2.6 Telephony 101 Part 6
    • 2.7 Call Routing101Part 1
    • 2.8 Call Routing101Part 2
    • 2.9 VoIP Call Routing 101
    • 2.10 Call Routing With DNS
    • 2.11 Deployment Scenarios Part 1
    • 2.12 Deployment Scenarios Part 2
    • 2.13 Deployment Scenarios Part 3
    • 2.14 Gateway Call Routing Basics Part 1
    • 2.15 Gateway Call Routing Basics Part 2
    • 2.16 Gateway Call Routing Basics Part 3
    • 2.17 Gateway Call Routing Basics Part 4
    • 2.18 Configuring The Gateway Lab Part 1
    • 2.19 Configuring The Gateway Lab Part 2

    Module 3 Preparing The Network And Phone Behavior

    • „„3.1 Preparing The Network For Voices Part 1„„
    • 3.2 Preparing The Network For Voices Part 2„
    • 3.3 IP Phone Behavior
    • 3.4 Configuring The LAN Lab
    • 3.5 Standing Up The Platform Lab
    • 3.6 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 1
    • 3.7 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 2
    • 3.8 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 3
    • 3.9 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 4
    • 3.10 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 5
    • 3.11 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 6
    • 3.12 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 7
    • 3.13 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
    • 3.14 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2

    Module 4 CUCM Administration Interfaces

    • „„4.1 CUCM Administration Interfaces Part 1„„
    • 4.2 CUCM Administration Interfaces Part 2
    • 4.3 CUCM Stand Up
    • 4.4 CUCM Stand Up Lab
    • 4.5 End User Interfaces
    • 4.6 End User Configuration Lab
    • 4.7 AD Integration Lab
    • 4.8 End Point Implementation Part 1
    • 4.9 End Point Implementation Part 2
    • 4.10 IMP Integration Lab
    • 4.11 CUC Integration Lab Part 1
    • 4.12 CUC Integration Lab Part 2
    • 4.13 IP Communicator Lab
    • 4.14 Profiles And Templates Lab
    • 4.15 CUCME Phone Configuration
    • 4.16 Configuring CUCME Lab Part 1
    • 4.17 Configuring CUCME Lab Part 2
    • 4.18 CUCM EndUser Portal Lab
    • 4.19 Configuring CUCM Phones From Scratch
    • 4.20 Configuring Cisco SX20 Codec Part 1
    • 4.21 Configuring Cisco SX20 Codec Part 2

    Module 5 Call Configuration

    • „„5.1 Advanced Call Coverage Part 1„„
    • 5.2 Advanced Call Coverage Part 2
    • 5.3 Advanced Call Coverage Part 3
    • 5.4 Call Coverage Lab Part 1
    • 5.5 Call Coverage Lab Part 2
    • 5.6 Call Coverage Lab Part 3
    • 5.7 Call Coverage Lab Part 4
    • 5.8 Call Coverage Lab Part 5
    • 5.9 Calling Constrictions And COS Part 1
    • 5.10 Calling Constrictions And COS Part 2
    • 5.11 Implementing Class Of Control Lab Part 1
    • 5.12 Implementing Class Of Control Lab Part 2
    • 5.13 Connecting To The PSTN Part 1
    • 5.14 Configuring Voice Gateway Features Lab Part 1
    • 5.15 Configuring Voice Gateway Features Lab Part 2
    • 5.16 Configuring Voice Gateway Features Lab Part 3
    • 5.17 Connecting To The PSTN Part 2
    • 5.18 PSTN Calling And Digit Manipulation Lab Part 1
    • 5.19 PSTN Calling And Digit Manipulation Lab Part 2
    • 5.20 PSTN Dial Plan Configuration Lab Part 1
    • 5.21 PSTN Dial Plan Configuration Lab Part 2
    • 5.22 Course Conclusion